IT Infrastructure
Server & Infrastructure Management
Servers and infrastructure kept patched, backed up and performing.
Overview
Servers fail quietly first: disks fill, patches lag, certificates expire, backups stop. Infrastructure management is the routine work that prevents those quiet failures from becoming outages.
Markedge manages servers and core services through their lifecycle: secure installation, configuration standards, patching windows, capacity and performance monitoring, backup verification and planned replacement. Everything is documented so knowledge does not sit with one person.
Benefits
Fewer surprises
Patching, capacity and certificate expiry are managed on a schedule, not discovered in an outage.
Hardened by standard
Configuration baselines, least-privilege access and logging applied consistently.
Documented
Runbooks, inventories and change records so any engineer can act.
What we deliver
Provisioning and hardening
Operating system installation, configuration standards, access control and logging.
Patch and update management
Scheduled updates with testing and rollback plans.
Monitoring and capacity
Availability, performance and capacity tracking with alerts.
Lifecycle planning
End-of-life tracking, migration and replacement planning.
How we work
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Step 1: Audit
Inventory servers, services, versions, access and backups.
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Step 2: Standardise
Apply configuration and security baselines; document runbooks.
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Step 3: Operate
Patch, monitor, back up and report on a defined cadence.
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Step 4: Plan
Review capacity and lifecycle; plan upgrades ahead of need.
Deliverables
- Server and service inventory
- Configuration and security baseline
- Patch schedule and change records
- Monitoring dashboards and alerts
- Runbooks and lifecycle plan
Solutions this service supports
Frequently asked questions
Yes. Physical, virtual and cloud-hosted servers are managed with the same standards, alongside the Cloud Infrastructure service for platform-level operations.
Updates are scheduled in agreed windows, tested where possible, and applied with rollback plans.
Infrastructure management can complement an internal team by covering specialist tasks, out-of-hours work or documentation and standards.
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