IT Infrastructure
Cloud Infrastructure
Cloud infrastructure operated for reliability, security and cost.
Overview
Cloud platforms remove hardware, not operations. Someone still has to manage identities and access, watch costs, keep backups working, respond to alerts and keep the security configuration correct as the environment changes.
Markedge operates cloud environments as a managed service: a security and access baseline, monitoring and alerting, backup verification, cost reporting and a defined incident process. For designing and migrating applications to the cloud, see Cloud Solutions under Build.
Benefits
Controlled cost
Budgets, alerts and periodic right-sizing keep spend aligned with use.
Secure configuration
Least-privilege identities, encryption, logging and regular posture reviews.
Recoverable
Backups tested, recovery objectives defined and rehearsed.
What we deliver
Identity and access
Role-based access, MFA and periodic access reviews.
Monitoring and incident response
Alerts, on-call process and post-incident reviews.
Backup and recovery
Automated backups with restore testing and documented procedures.
Cost management
Tagging, budgets, reports and optimisation recommendations.
How we work
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Step 1: Baseline
Review the environment against security, backup and cost standards.
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Step 2: Remediate
Close gaps and document the target configuration.
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Step 3: Operate
Monitor, respond, back up and report on a defined cadence.
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Step 4: Review
Periodic posture, cost and capacity reviews with recommendations.
Deliverables
- Cloud security and operations baseline
- Monitoring and alerting configuration
- Backup and recovery procedures with test records
- Monthly cost and health report
- Incident process and runbooks
Solutions this service supports
Frequently asked questions
Yes. Accounts remain in your name; Markedge operates with scoped, auditable access that can be revoked at any time.
A cost review identifies unused resources, over-sized services and missing commitments; savings depend on the environment, so we report findings rather than promise a figure.
Alerting and the incident process are defined in the service agreement, including coverage hours and escalation.
Related services
IT Support
Ticketed help desk, remote and on-site support, user onboarding and device management for teams without a full in-house IT function.
Backup & Disaster Recovery
Backup design, implementation, verification and disaster-recovery planning for servers, cloud services, databases and user data.
Cybersecurity
Security assessment, hardening, monitoring and incident readiness proportionate to your risk, from endpoints and identities to networks and...
Server & Infrastructure Management
Installation, hardening, monitoring and lifecycle management of physical, virtual and cloud servers and the services they run.
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